Candle Care & Safety

To ensure your candle delivers the best scent memory experience please follow the candle care and safety instructions provided

Nature - Candle Care & Safety

The size of the wax pool on the first burn sets the memory for the lifetime of your candle. Make sure you allow a burn time of 3 - 4 hours for the first lighting and 2 - 3 hours thereafter. This will ensure that your wax pool is even and has reached the edge of the glass jar.

You may experience “tunnelling” if you extinguish your candle before a complete wax pool has been formed, and you could be left with a perimeter of unburned wax.
Before lighting, always ensure your candle wick is trimmed.
To "avoid clubbing" make sure your wick is approximately 5mm and centred. This will prevent the candle from smoking and will ensure even burning and a better scent diffusion.
Candles burn best in still air and away from draughts.
Always burn your candle in a well ventilated room but away from draughts as this can cause your candle to smoke or burn unevenly.
Keep the wax pool clear of wick trimmings, debris and dust.
Debris in the wax pool can act as a secondary wick, encouraging your candle to burn faster and shortening the life of your candle.
Make sure you stop using your candle when 10mm of wax remains.
Always use a candle snuffer to extinguish the flame. Blowing out your candle can cause a wax splatter and the wick may continue to glow and emit smoke.
Always burn your candle on a level surface.
If you place your candle on an uneven surface your candle may burn unevenly and the wick may move away from the centre. This could potentially cause damage to the glass jar itself.
Nature - Candle Care & Safety

Remove all packaging before lighting.

Do not burn if glass is cracked or damaged.

Never leave a burning candle unattended & Never move a burning candle

Burn candle out of the reach of children & pets

Do not burn candles on anything or near anything that can catch fire.

Do not place your candle on or near a source of heat

Always place on a level heat resistant surface, away from flammable materials

Always leave at least 15cm between burning candles

Keep wicks trimmed to 5mm (and evenly spaced) at all times to avoid smoking.

Never allow the flame to touch the side of the glass

Extinguish the flame if it flickers, smokes or the flame gets too high

Stop use when 10mm of wax remains


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